Privacy Policy

Learn how Logix Contact collects, uses, stores, and protects personal information across our website, services, and global offices.

Introduction

Logix Contact (“we”, “us”, or “our”) respects your privacy and is committed to protecting personal information shared with us through our website, communications, and service engagements.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you. It applies to visitors of logixcontact.com, clients, partners, job applicants, and anyone who interacts with Logix Contact online or offline.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Company name and job title

  • Project requirements and messages submitted through forms

  • Billing and invoicing details where applicable

  • Communication records such as emails, calls, or meeting notes

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address and approximate location

  • Browser type and device information

  • Pages visited, time spent, and referral sources

  • Cookie and analytics data (see our Cookies Policy)

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to enquiries and providing consultations

  • Delivering proposals, contracts, and requested services

  • Managing client relationships and project communications

  • Processing payments and maintaining financial records

  • Improving website performance, security, and user experience

  • Sending service-related updates and administrative notices

  • Complying with legal, regulatory, and contractual obligations

We do not sell your personal information to third parties.

Legal Basis for Processing

Where applicable under data protection laws (including UK GDPR and UAE regulations), we process personal data based on one or more of the following grounds:

  • Your consent

  • Performance of a contract or steps prior to entering a contract

  • Legitimate business interests that do not override your rights

  • Compliance with legal obligations

How We Share Information

We may share personal information with trusted parties only when necessary, such as:

  • Team members across our Dubai, Lahore, and London offices involved in your project

  • Technology providers that support hosting, analytics, email, CRM, or payment processing

  • Professional advisers including legal, accounting, or compliance consultants

  • Authorities or regulators when required by law or to protect our legal rights

All third-party service providers are expected to handle data securely and only for authorized purposes.

International Data Transfers

As a company operating across the UAE, Pakistan, and the United Kingdom, your information may be transferred to and processed in countries other than your own.

Where required, we implement appropriate safeguards to protect personal data during cross-border transfers.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or legitimate business needs.

When data is no longer required, we take reasonable steps to delete or anonymize it securely.

Data Security

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.

While we strive to protect your data, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is consent-based

  • Request data portability where applicable

To exercise your rights, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to support functionality, analytics, and performance. For detailed information, please review our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have any questions regarding this policy, please contact us:

Logix Contact

  • Email: info@logixcontact.com

  • Phone: +971 4 235 0843

  • Address: Suite 26, Street 19, Al Quoz 1, Dubai, United Arab Emirates